What Is Organizational Trust - 1530 Words

What is organizational trust? Many different definitions of trust are found in organizational behaviour literature but they all refer to similar, intangible characteristics of human behaviours. Three descriptions of trust are: †¢ The belief in the integrity, character, and ability of a leader. †¢ Reciprocal faith in one’s intentions and behaviours. †¢ A confidant reliance on the integrity, honesty, or justice of another. Integrity, character, ability, faith, reliability, honesty, and justice are strong words to live up to in the modern workplace. Yet, it is these high standards that create a culture of organizational trust. As Warren Bennis famously said â€Å"Trust is the lubrication that makes it possible for organizations to work.† Origins of Trust Why do people trust? Why should they trust? Where does trust come from? Some say human trust is instinctual and evolved from the willingness to share food in hunter-gatherer societies. Others argue that people trust out of fear of punishment for not doing what is expected of them; to achieve self interests; to demonstrate empathy, identification and friendship; or simply because they genuinely want to trust. Mayer, Davis, and Schoorman suggests that three major factors determine organizational trust: char-acteristics of the trusted, characteristics of the trustee, and the perceived risk. The propensity of the trusted and the elements of trustworthiness that the trustee possesses influence the current level of trust. TheShow MoreRelatedHow Organizational Size and Structure Influences Control1375 Words   |  6 PagesHow Organizational Structure, Size and Control Determine Culture Abstract The agility of any enterprise and its acuity in recognizing new opportunities while averting risks are critical skills that need to be continually improved if any business is going to survive the increasingly turbulent economic conditions of many industries today. 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According to Marker (2010), both experience and literature establish major differences between leadership and management and understanding those differences are important for organizational success. There is not a clear defined way on what makes a good or bad leader; however, there is ample literature on styles of leadership that tend to be more effective depending on the situation or task at hand. Group Consensus: Three Concepts Group 4 agreed